01 Introduction
Lodigame8 operates the online gaming platform at lodigame8.net and is committed to protecting the privacy of every member who registers and plays on the platform. This Privacy Policy explains in practical terms how Lodigame8 handles your personal data — what we collect, what we do with it, how we secure it, and how long we keep it.
This Policy applies to all personal data collected through the lodigame8.net website, the mobile-optimised platform, any Lodigame8 promotional communications, and our customer support channels. It is written to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
By registering an account at Lodigame8 or continuing to use the platform after this Policy is published, you acknowledge that you have read and understood how your data is handled. If you have any questions that aren't answered here, you can reach the Lodigame8 Data Protection Officer at support@lodigame8.net — we'll respond within 5 business days.
Plain-language commitment: Lodigame8 will never use your personal data in ways that aren't described in this Privacy Policy without first obtaining your explicit consent. If the way we use your data changes materially, we will notify you directly before the change takes effect.
02 Data Controller
The data controller responsible for your personal information is Lodigame8, operating the platform at lodigame8.net. As the data controller, Lodigame8 determines the purposes and means by which your personal data is processed in connection with your use of the platform.
Lodigame8 has designated a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act. You can contact the DPO directly for any privacy-related concern:
- Email: support@lodigame8.net (subject line: "Data Privacy — DPO Enquiry")
- Response time: Within 5 Philippine business days
- Escalation: If your concern is not resolved within 15 business days, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
03 Personal Data We Collect
Lodigame8 collects the minimum personal data required to operate the platform, comply with legal obligations, and provide you with a functional, secure, and personalised gaming experience. The table below summarises what we collect and why.
| Data Category |
Examples |
Why Collected |
| Identity Data |
Full legal name, date of birth, government ID details |
Account registration, age verification, KYC compliance |
| Contact Data |
Mobile number, email address |
Account communications, withdrawal verification, support |
| Financial Data |
GCash/Maya account name, bank account name, transaction history |
Deposit and withdrawal processing, AML compliance |
| Gaming Activity |
Bets placed, games played, win/loss records, session durations |
Account management, responsible gaming monitoring, bonus eligibility |
| Technical Data |
IP address, device type, browser, operating system |
Platform security, fraud detection, session management |
| Usage Data |
Pages visited, features used, time on platform |
Platform improvement, personalisation, support troubleshooting |
| Communications Data |
Live chat logs, support ticket content, email correspondence |
Customer support, dispute resolution, quality assurance |
| Cookie Data |
Session cookies, preference cookies, analytics cookies |
Platform functionality, performance monitoring — see Section 10 |
💡 Lodigame8 does not collect full card numbers or online banking passwords. Payment transactions are processed through the secure interfaces of your chosen payment provider (GCash, Maya, BDO, etc.) — Lodigame8 only receives confirmation and the account name used.
Lodigame8 — your data is protected under the Philippine Data Privacy Act at every stage of play
04 How We Collect Your Data
Lodigame8 collects your personal data through several channels, all of which are clearly related to your use of the platform:
Direct Submission
The majority of your personal data is provided by you directly when you register an account, complete identity verification, make a deposit or withdrawal request, contact customer support, or respond to a promotional offer. You are always in control of what you submit at these points.
Automated Collection
When you access the Lodigame8 platform, technical data is automatically collected through your device and browser. This includes your IP address, device identifiers, browser type, and session information. This data is primarily used for platform security and fraud detection — not for marketing profiling.
Third-Party Sources
In limited circumstances, Lodigame8 may receive supplementary identity or verification data from third-party identity verification providers that we use to comply with Philippine KYC (Know Your Customer) requirements. Any such provider is bound by confidentiality obligations and Philippine data protection standards.
No purchase of data lists: Lodigame8 does not purchase or obtain personal data lists from data brokers or third-party marketing companies. Every data point we hold about you was collected in direct connection with your use of the Lodigame8 platform.
05 How We Use Your Personal Data
Lodigame8 uses your personal data only for the purposes listed below. We do not use your data for purposes beyond what is described here without obtaining your explicit consent first.
- Account administration: Creating and managing your Lodigame8 member account, verifying your identity and age, and maintaining account security.
- Transaction processing: Receiving deposits, processing withdrawals to your GCash, Maya, or bank account, and maintaining accurate financial records for your account.
- Regulatory compliance: Meeting our obligations under Philippine gaming regulations, anti-money laundering (AML) laws, and the Data Privacy Act — including responding to lawful requests from regulatory authorities.
- Platform security and fraud prevention: Detecting suspicious activity, preventing unauthorised account access, and identifying potential violations of the Lodigame8 Terms and Conditions.
- Customer support: Resolving your queries, handling disputes, and maintaining communication records for quality assurance.
- Responsible gaming: Monitoring gaming activity patterns to identify potential problem gambling indicators and enabling the responsible gaming tools described in the Lodigame8 Responsible Gaming page.
- Platform improvement: Analysing aggregated and anonymised usage data to improve the performance, usability, and game selection of the Lodigame8 platform.
- Marketing communications (opt-in only): Sending you information about Lodigame8 promotions, new games, and VIP Club updates — only if you have opted in to receive these communications. You can opt out at any time.
06 Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012, Lodigame8 must have a valid legal basis for processing your personal data. Depending on the purpose, we rely on one or more of the following bases:
- Contractual necessity: Processing required to fulfil the contract between you and Lodigame8 — specifically, operating your account, processing bets, and paying out winnings.
- Legal obligation: Processing required for Lodigame8 to comply with Philippine gaming regulations, AML obligations, tax requirements, and law enforcement requests.
- Legitimate interests: Processing for platform security, fraud prevention, and platform improvement where these interests are not overridden by your data protection rights.
- Consent: Processing for marketing communications, optional analytics, and non-essential cookies — only where you have given explicit, informed consent. You may withdraw consent at any time by contacting support@lodigame8.net.
💡 Where Lodigame8 relies on legitimate interests as a legal basis, we have conducted a balancing assessment to confirm that our interests do not override your fundamental privacy rights. You can request details of any such assessment from our DPO.
07 Sharing Your Personal Data
Lodigame8 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Full stop. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for the stated purpose.
Payment Processors
To process your deposits and withdrawals, Lodigame8 shares necessary transaction details with your chosen payment provider — GCash, Maya, BDO, BPI, UnionBank, and others. These providers operate under their own privacy policies and Philippine financial regulations.
Identity Verification Providers
To comply with KYC requirements, Lodigame8 may share identity documents with a certified third-party verification service. This service is bound by confidentiality obligations and is prohibited from using your data for any purpose beyond verification.
Regulatory Authorities
Lodigame8 will disclose personal data to Philippine gaming regulators, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or courts when legally required to do so. We cannot refuse valid legal orders but will notify you of any such disclosure where permitted by law.
Service Providers
Lodigame8 uses third-party service providers for specific technical functions — including platform hosting, security monitoring, and analytics. These providers act as data processors on Lodigame8's behalf under contractual data processing agreements and are not permitted to use your data for their own purposes.
No cross-selling: Your gaming activity, financial data, and personal details at Lodigame8 will never be shared with advertisers, marketing agencies, or other gaming operators for their commercial benefit. If we ever consider adding a data-sharing partnership, we will seek your consent first.
08 Data Retention
Lodigame8 retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by Philippine law and gaming regulations. The following general retention periods apply:
- Active account data: Retained for the duration of your membership at Lodigame8 plus a minimum of 5 years after account closure, in accordance with AML record-keeping requirements.
- Financial transaction records: Retained for a minimum of 5 years from the date of the transaction, as required by Philippine financial regulations.
- Identity verification documents: Retained for the duration of your account plus 5 years post-closure.
- Customer support communications: Retained for 3 years from the date of the last interaction, for dispute resolution purposes.
- Marketing consent records: Retained for the duration of your opt-in plus 1 year after withdrawal of consent, as evidence of consent management compliance.
- Technical and usage logs: Typically retained for 12–24 months for security and platform improvement purposes, then deleted or anonymised.
When the retention period expires, Lodigame8 securely deletes or anonymises your data so that it can no longer be linked back to you as an individual.
Lodigame8 members enjoy secure, privacy-protected gaming accessible from anywhere in the Philippines
09 Data Security
Lodigame8 implements industry-standard technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security measures include:
- SSL/TLS encryption: All data transmitted between your device and the Lodigame8 platform is encrypted using Secure Socket Layer technology.
- Encrypted data storage: Sensitive personal and financial data at rest is stored in encrypted form on secured servers.
- Access controls: Personal data can only be accessed by Lodigame8 employees and contractors who have a legitimate operational need, and only after role-appropriate authentication.
- Regular security audits: The platform undergoes periodic security assessments to identify and remediate potential vulnerabilities.
- Fraud monitoring: Automated systems monitor for unusual account activity and potential unauthorised access attempts around the clock.
⚠️ Your role in security: Lodigame8's security measures protect the platform on our side — but you also play a role. Never share your Lodigame8 password with anyone, use a strong unique password, and contact support@lodigame8.net immediately if you suspect your account has been accessed by someone else.
In the event of a data breach that poses a risk to your rights and freedoms, Lodigame8 will notify the National Privacy Commission of the Philippines within 72 hours of becoming aware of the breach. If the breach is likely to result in a high risk to you personally, we will notify you directly as well, without undue delay.
10 Cookies and Tracking Technologies
Lodigame8 uses cookies — small text files stored on your device — to make the platform function correctly, keep your session secure, and understand how the platform is being used. Here's a breakdown of the cookie types we use:
Required
Essential Cookies
These cookies are necessary for the Lodigame8 platform to function. They handle session management, login state, and security tokens. The platform cannot work without them, and they cannot be disabled.
Required
Security Cookies
Used to detect and prevent fraudulent activity, CSRF attacks, and session hijacking. These run automatically and are essential to keeping your account safe.
Optional
Analytics Cookies
Help Lodigame8 understand which features are most used, where players spend time, and where the platform can be improved. Data is aggregated and anonymised — it cannot be linked back to you as an individual. You can opt out.
Optional
Preference Cookies
Remember your platform settings such as language preferences and game display options, so you don't need to reconfigure them on every visit. Disabling these means your preferences won't be saved between sessions.
You can manage cookie preferences through your browser settings. Disabling essential or security cookies will impair platform functionality. To opt out of optional analytics cookies, contact support@lodigame8.net or adjust your browser settings to block non-essential cookies for the lodigame8.net domain.
11 Your Data Rights
Under the Philippine Data Privacy Act of 2012, you have the following rights regarding the personal data Lodigame8 holds about you. To exercise any of these rights, contact us at support@lodigame8.net with the subject line "Data Rights Request."
Right to Access
Request a copy of the personal data Lodigame8 holds about you, along with information on how it is being used and with whom it has been shared.
Right to Rectification
Request correction of any inaccurate or incomplete personal data. Corrections to name and date of birth may require supporting documentation for verification.
Right to Erasure
Request deletion of your personal data when it is no longer necessary for the purposes it was collected, subject to legal retention obligations and active account status.
Right to Object
Object to processing of your personal data for marketing purposes. You can opt out of marketing communications at any time without affecting your Lodigame8 account.
Right to Data Portability
Request your personal data in a commonly used, machine-readable format so you can transfer it to another service if you choose to close your Lodigame8 account.
Right to Complain
If you believe Lodigame8 has not handled your data in compliance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.
Lodigame8 will respond to data rights requests within 15 business days. Some requests may take longer if verification is needed or if a legal exception applies — we will inform you if this is the case and provide a revised timeline.
12 Protection of Minors
The Lodigame8 platform is strictly for adults aged 21 and above in compliance with Philippine gaming law. Lodigame8 does not knowingly collect or process personal data from individuals under 21 years of age. Age verification is conducted during the registration process and may be repeated as part of ongoing KYC procedures.
If Lodigame8 discovers that personal data has been collected from a person under the minimum age, that data will be deleted immediately and the associated account will be permanently closed. Any balance in such an account will be handled in accordance with regulatory requirements.
⚠️ If you are a parent or guardian and believe a minor has created an account on Lodigame8, contact support@lodigame8.net immediately. We will investigate and act promptly.
13 Cross-Border Data Transfers
Some of the third-party service providers used by Lodigame8 — particularly platform infrastructure and security monitoring providers — may process data on servers located outside of the Philippines. Where this occurs, Lodigame8 ensures that appropriate safeguards are in place, including:
- Contractual data processing agreements requiring the third party to apply data protection standards equivalent to those required under Philippine law.
- Limitation of transferred data to the minimum necessary for the specific service function.
- Regular review of third-party data handling practices as part of Lodigame8's vendor management process.
Lodigame8 does not transfer your financial transaction data or full identity documents to servers outside the Philippines unless specifically required by a regulatory obligation, in which case the transfer will be carried out under the safeguards described above.
14 Changes to This Privacy Policy
Lodigame8 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform updates. When we make material changes — changes that affect how your data is used or your rights under this Policy — we will notify you by:
- Sending a notification to the email address registered to your Lodigame8 account.
- Displaying a prominent notice on the platform when you next log in.
The effective date of the current version is displayed at the top of this page. Continued use of the Lodigame8 platform after a change to this Policy has been communicated constitutes your acceptance of the updated version.
Previous versions: If you would like to review a previous version of the Lodigame8 Privacy Policy, contact support@lodigame8.net and we will provide the requested version by email.
